Shipping Policy

Thank you for shopping with VelorinLux. We work to process and ship your order as quickly as possible.

Processing Time
Orders typically require 1–3 business days for processing before shipment.

Shipping Time
Estimated delivery times may vary depending on the destination, carrier, and other factors outside of our control. Please allow approximately 7–20 business days after processing for delivery.

Shipping Cost
We currently offer FREE U.S. SHIPPING on orders placed through VelorinLux.

Tracking
When tracking information becomes available, it will be provided using the contact information associated with your order. Tracking information may take a few days to update after shipment.

Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address. If you notice an error, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.

Delays
Delivery estimates are not guaranteed. Carrier delays, customs, weather, holidays, and other circumstances outside of our control may affect delivery times.

If you have questions regarding your order, please contact us through our website.